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Choose the right insurance simply, quickly and transparently
From quotation to policy issuance, complete every step through a clear, trackable process with expert support whenever you need it.
Buy insurance online
View all insurance
The right insurance is only a few clicks away
Choose a product and complete quotation, details and policy delivery in one clear journey.
Find cover that fits your needs
Explore motor, travel, health, fire and liability products.
See your quote instantly
Enter your details and review price, cover and terms before payment.
Pay with any supported bank card
Payment is completed through a secure and trackable bank gateway.
Receive your policy online
After successful payment, your PDF policy is ready to download.
+20Years of experience
24/7Always available
100%Expert support
60 secondsTo start a quote
About Razi Insurance
More than two decades protecting families and businesses
As Iran's first private insurer, Razi Insurance has focused on clear service, expert support and a simpler path from selection to policy issuance.
Expert adviceOnline trackingFast issuance
Learn more about us
Popular insurance services
Choose the service you need and continue to quotation or application.
Third-party motor
Request third-party motor insurance through a guided process.
Start quoteComprehensive motor
Protect your vehicle with clear coverage and conditions.
View detailsFire insurance
Protect your home or workplace against fire and related risks.
Apply nowElevator insurance
Liability coverage for elevator-related incidents.
Apply nowPersonal accident
Everyday accident coverage tailored to individual needs.
Start quoteLiability insurance
Professional and public liability coverage for your activity.
View detailsChoosing guide
Reliable coverage for every need
Compare insurance by your lifestyle, assets and responsibilities.
Motor and travel
Motor and travel protection for every journey.
Home and assets
Fire, earthquake and related property coverage.
Life and health
Accident and health protection for your family.
Insurance insights
Better choices, greater confidence
Renewal
How to stay on top of policy renewals
Track renewal dates and avoid gaps in your protection.
Buying guide
What to compare before buying insurance
Compare coverage limits, exclusions, deductibles and service quality.
Security
How to identify trusted insurance services
Look for official gateways, clear information and trackable requests.
Still unsure?
Get adviceOur experts can help you choose
Tell us what you need and we will guide you to the right coverage.
A simple insurance journey
Clear, short steps help you understand what happens throughout the process.
Choose a service
Select the insurance product that matches your needs.
Provide information
Complete the required information in structured forms.
Review and track
Your request is reviewed and can be tracked from your account.
Frequently asked questions
Frequently asked questions about our online insurance services
Clear answers to common questions about purchasing, payment, support and services after your policy is issued.
01About our services
What services does ins24.ir provide?
ins24.ir is the online platform of insurance agency 210165. It lets you receive instant quotations from Razi Insurance and complete eligible policy purchases online.
Is it safe to buy from ins24.ir, and is the policy legally valid?
Yes. ins24.ir is the official portal of licensed insurance agency 210165. Policies are issued under the applicable insurance regulations, are legally valid and can be verified with the insurer. The website also holds an Iranian e-commerce trust seal.
When are the website and customer support available?
Online quotations and policy services are available 24 hours a day, 7 days a week. Telephone support and specialist assistance are available during office hours.
02Purchase and payment
How can I purchase insurance through ins24.ir?
Choose the insurance product you need and complete the guided form. Review the quotation, select the most suitable plan and pay online to submit your policy issuance request.
Which payment methods are accepted?
You can pay securely through the website's banking gateway using cards supported by Iran's Shetab banking network.
How will I receive my policy after payment?
After a successful payment and completion of the issuance process, the policy file will be available in your account. A copy can also be sent to the valid email address registered with your order.
03Support and technical issues
Payment failed, but my account was charged. What should I do?
Do not worry. The amount of an unsuccessful transaction is usually returned automatically within 72 business hours. If you need assistance, provide customer support with the transaction reference and the account holder's name.
I entered incorrect policy information. How can I correct it?
Contact customer support as soon as possible. Depending on the information and the issuance stage, the correction may require updating the request, issuing an endorsement or replacing the policy.
I cannot find the policy download link or did not receive the email. What should I do?
First check your account and your email spam folder. If the file is still unavailable, send your policy number or order details to customer support so the policy can be provided again.
04After-sales service and claims
How can I request an endorsement for my policy?
For changes such as correcting policy details or adding coverage, submit a request through your account or contact customer support. A specialist will review your policy and documents and explain the next steps.
How do I report an insurance claim?
Required documents and claim procedures vary by insurance product. Contact customer support for product-specific guidance and the details of the appropriate claims service center.